Refund policy

We want you to love your purchase! However, if you're not completely satisfied, we offer a simple return process with the following terms:

Return Window: Items may be returned within 1 day of purchase.

Condition of Items: All returned items must be unworn, unused, and in their          original packaging with tags attached.

Proof of Purchase: A receipt or proof of purchase is required for all returns.

Refunds: We do not issue refunds. Instead, returns will be processed as a store credit via e-gift card.

Store Credit Validity: Store credit (e-gift card) is valid for 3 months from the date of issue.

Items Not Eligible for Return (Due to Hygiene Reasons):

For the safety and comfort of all our customers, the following items are non-returnable:

Swimwear

Earrings

Hair accessories 

We appreciate your understanding and support of our small business. If you have any questions or need help with a return, feel free to contact us at servinbvi@gmail.com.